Monthly Archives: February 2013

Track And Manage Your Phone Calls

Posted on February 27, 2013 by aria045

In the contemporary situation, the majority of customer service takes place over phone calls. Booking, complaints and a lot many activities take place over phones. Thus, it is very important to manage and track these calls. A voice logger software … Continue reading →

Posted in voice logger software | Tagged | Leave a comment

How to Install an IVR System: Things You Need To Consider

Posted on February 25, 2013 by aria045

Setting up an IVR system is not that difficult if you are doing it at a very small scale. They are rather easy to install with hosted IVR services. The vendor controls and provides all the technical upgrades to you. … Continue reading →

Posted in IVRS System | Tagged , | Leave a comment

Handle Customer Calls Efficiently With Automated Machines

Posted on February 20, 2013 by aria045

Auto dialer is a system by which a telephone number can be dialed automatically. The auto dialer will put in automated responses to the clients. It uses CTI or computer telephone integration for this service. Several telephone numbers can be … Continue reading →

Posted in Telephone dialer | Leave a comment